At Patterson Plumbing & Heating, we pride ourselves on customer service and will go the extra mile for any customer to ensure 100% complete satisfaction. See for yourself!
The contractor who built our new home did an awful job with the heating system. Some rooms were blazing hot others freezing cold. Patterson Plumbing came and inspected the system and gave me several options to correct the situation with detailed itemization and pricing. I had them do the work and now my home is almost perfect. Heat is much more evenly distributed and the new system is blissfully quiet! – Harold
I decided to have my septic system pumped when several of my neighbors had problems with their systems backing up. My system was working fine but thought I would do some preventive maintainance since I had only used enzyme products and not had my system pumped since I bought my home about 17 years ago. The pump fellow finished his work then said he thought I should have my bathroom line “snaked” because he felt it was slow and there was probably a broken pipe with roots in it and that I should phone his company and they would give me the name of someone to call. I decided to call Tony H. at Patterson Plumbing & Heating instead because he had done a terrific job replacing all my galvanized pipes about two weeks earlier. I once again had very courteous phone service from Bea as I had from Shelly two weeks ago. Tony came to my home as scheduled and uncapped the clean out line and had me run water through it, he said he thought it was running ok, he offered to check it with a camera which I thought was a good idea just to see exactly what the line looked like. Charlie brought out the camera, Tony got it going and invited me to see on the screen what the line looked like, it was running freely, was a totally intact PVC pipe with no damage at all and no roots! Thank you Tony for your integrity and thank you for piece of mind. Tony pointed out that the toilet is an original fixture in my old adobe home and it can always be replaced if I decide I want it to run faster and use less water. . . I will replace it at some point and guess who I will call? – Karen
I want to thank you and my plumbing technician, Pete, for excellent work. I had multiple plumbing issues, and Pete was very knowledgeable, conscientious, and efficient. He was right on time when I expected him, had all of the materials with him to do the work, kept me informed as the job progressed, and even stayed until the work was totally complete even though it was likely far after his quitting time. I really appreciated the thorough cleanup that he did after each separate job. Please pass along my thanks to Pete for a job well done. – Richard
We’d also like to point out that we understand that sometimes, we don’t always get it right the first time but we do always try to make it right.
I have been a customer of PPH for the past 10+ years. They have serviced my boiler systems including a total unit replacement 5 years ago and continue to service the unit annually.
I have a in house swim tub equiped with a circulation system including heat exchanger from the boiler system. The techs are equiped with vast knowledge of balancing the system and replacing temp valves when necessary.
Recently I had a heating problem relating to the swim tub. I thaught it was a sensing valve at the boiler. Turned out the temp control on the pool circulation system was not working. The Tech installed a thermostat on the pool pipe which did not work. PPH immediately refunded my money by check and ask I return all parts to them. I called a pool repair service and they had the proper part which fixed the heating problem in the pool.
I was shocked PPH refunded the full amount if the work order including parts and labor.
This is how they stand behind customer satification and I will continue to use PPH for all my heating and A/C service needs.
By the way I appreciate the techs wearing shoe protectors when they enter the home.
Thank you again for all the kind words – we’re happy to be of help to our community for all these years. For over 25 years, Patterson Plumbing has been Pueblo, Colorado’s go to company for plumbing, heating, cooling, water treatment, and remodeling needs. If you need us, we’ll be there – FAST. Schedule an appointment online or give us a call: 719.544.4922.