The technician, Terry, was able to be on site within 30 minutes.  He turned off the water main to the house, dug a bit more around the site to maneuver better and fitted and replaced the joint and faucet.  From start to finish it was perhaps 2 1/2 hours between discovery and a fix.  He left the hole open so we had the opportunity to insulate the pipe and we have backfilled, which was a minor task.  I am happy with the service and the quality of job done. An outdoor faucet rusted out at a thin point below surface and was spewing water first thing this morning. We had already dug out most of the site, which only required about a small hole, and the break was just 4″ below surface.
Marcie Ross-Ritchie

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