Had gas leak over Memorial Day holiday. Didn’t think I’d even get an answer at PP&H but did. Lady answering phone very nice & sounded sincerely sorry about my problem. Office called me prior to coming out & Greg C. arrived right on time. PP&H gave me a courtesy call each & every time prior to coming out which I appreciated. Greg C. was the technician, arrived when he said he would, checked everything out, told me what he would do & did EXCELLENT WORK. He told me when he would have job done, called City Inspector ahead of time so there would be no delay in getting my gas turned back on. Another employee, Neil, was out the second day and he too, had the same EXCELLENT work ethic as Greg C. Greg never stopped working, showed pride in his work & told me he liked doing gas work…it was very obvious!! He knew I was uneasy with natural gas & was very reassuring, telling me the job would be done right & I could call back for any concerns at any time. My house is old & work done when originally built was unsafe. Greg would tell me what he was going to do before and showed me the pipe he removed which was horrible. Greg C. was friendly, knowledgeable about the gas work he was doing and his work was excellent! I liked that PP&H employees wear uniforms, are drug tested & KNOW what they’re doing. Greg C. is such an asset to PP&H & I’d like Mr. Joe McGee & Rick Patterson to know how fortunate they are to have such an employee. You can’t put a price on “peace of mind” & I will most certainly recommend PP&H & especially Greg Copas to others any chance I get.

Loraine Pundt

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