I worked with Mike today who gave me and my husband advice about the plumbing of our old house. He explained what Patterson Plumbing and Heating does and explained that he could help to resolve a drain blockage issue. He was very professional and gracious. He even stated that other companies just do drain un-clogging services and may offer a less expensive quote for unclogging a pipe. I stuck with Patterson even if they were slightly more expensive for the fact that they gave recommendations, were extremely professional, gave me a product to prevent further issues, and gave me advice on what to look out for with my pipes. I was not sure what to expect as I have never used a plumber, but I was really impressed. Thank you!