I needed my leaking kitchen sink repaired. When I called Patterson they said somebody will come and do an inspection to get the cost of the job. Within 15 minutes the service men, one of which is Eric, pulled up. The put covers on their feet, which i thought was pretty respectful. The two service men sat down in front of the sink cabinet. Then they started to replace the plumbing under the sink. I was surprised because I had been told that they would give me an estimate on the work first. Within 10 minutes they were finished and so was my leak. As they got up from their wok space I asked him how much I owed. He turned to me and said it was no charge. I was totally surprised and grateful. I wasn’t aware that business still do that. I would be happy to refer Patterson Plumbing & Heating to anyone needing their services.