Honest, sincerely dedicated, and extremely knowledgeable! Your technician Eric G. was on time to a call for my water heater. He listened to me, so important, and investigated my issue and informed me it was a very simple thing I could fix. He explained every aspect of interest in regards to bringing my home to code in the future. I will be calling Patterson Plumbing and Heating when that time comes. Eric G., your technician, is also a Veteran of our Armed Services, as I am myself also. He left me with a very positive and encouraging and positive message that was well receivedand needed. This all around quality and sincere service is a testament to him and the company who employs him. Thank you from the whole family!