This is my second time utilizing the services of Patterson Plumbing & Heating. The new home has been dormant for a year or more and the downstairs furnace and AC system needed to be inspected. I called and spoke with dispatch who has been pleasant and friendly. They scheduled a technician for the following day. PPH technician Caleb Armijo arrived on time, and did a through inspection. He took the time to go over the condition and state of the furnace unit with me as he worked, and walked me through the various options for keeping it well maintained. Following the initial service and maintenance, the furnace igniter failed, Mr. Armijo returned and troubleshot the issue and replaced it without additional cost. Top marks for PPH and Caleb for doing a great job, and providing the type of customer service I expect when issue do arise. I couldn’t ask for a better experience. Thank You.

Dom Paulo

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