Based on 607 reviews
Patterson Plumbing & Heating, Inc.
00:18 06 Jun 20
16:39 05 Jun 20
16:42 04 Jun 20
Fast, easy, on time, and safe.
17:53 02 Jun 20
Thanks to joe romero & colton good service
18:00 01 Jun 20
Derek was friendly, professional and honest about the cost up front. He completed the work in a timely fashion.
15:29 01 Jun 20
21:20 31 May 20
The servicemen who care for our plumbing and heating needs are professional in every way. Some say that we can find other dealers that are cheaper, but the service we receive is well worth it. They also accommodated us on the weekend when our ac suddenly went out.
15:46 29 May 20
21:04 27 May 20
Quality service and professionalism.
14:36 27 May 20
Nelida Quirina Meda Frias
01:30 27 May 20
18:37 26 May 20
18:12 25 May 20
16:16 22 May 20
Great professional Service
04:44 22 May 20
Professional service, as usual. Procedures were explained and questions were answered. I recommend PPH for quality work.
22:27 19 May 20
Patterson booked same day service when everyone else I called couldn’t get to me for 2 weeks. Joe was the first one here and discovered that my hot water heater was leaking down onto the crawl space. I asked Joe how long it would take to get one and get it installed. Joe told me that he could do it today. He left and returned with a new high quality water heater. Nathan showed up to help install the water heater. Both young men were very professional and courteous. 2 hours later I have a new hot water heater and I am very pleased. I would recommend Patterson to anyone who has plumbing, heating or AC issues.
16:04 19 May 20
Derek was a great technician. He educated me on the process and gave me options for the work that needs to be done. He represents the company well.
17:15 16 May 20
17:13 16 May 20
14:26 16 May 20
Everyone was very responsive and restored my hot water in about 2.5 hours.Very competent in the field and excellent customer service.
20:38 15 May 20
Worked me into the schedule and had the problem fixed in 20 minutes. No upselling.
22:14 14 May 20
22:12 13 May 20
Had the water cooler reconnected for summer. Really like everybody that works for them. Got to get to know Gyasi today, he was very helpful and understood my concerns about covid and wore a mask. Gave us great service. Look forward to working with Patterson anytime something they work on goes sideways. Always good about scheduling, had to change the appointment almost last minute, they always try to work with us.
19:25 13 May 20
17:35 12 May 20
14:55 12 May 20
21:14 11 May 20
12:26 08 May 20
Derrick offered options to my concerns with my plumbing and he was very efficient and responsive. He provided future upkeep solution recommendations as well for peace of mind.
02:05 08 May 20
16:56 07 May 20
02:00 06 May 20
My technician was prompt and knowledgeable id recommend this company to anyone looking for good service
22:46 05 May 20
I didn’t choose quality or value only because I have no real basis for comparison and I think it takes time to know if the product works and lasts to expectations. We were not ready at our scheduled time due to some dropped communications. Our technician was extremely professional about the situation and left to work another call. Once we got it all sorted out on our end, we were rescheduled for the end of the same day and got our work completed. Nothing but professionalism from the front office and the technician after we threw a major monkey wrench at them first thing in the morning. Highly recommended! Thank you!
21:55 05 May 20
20:01 05 May 20
17:22 05 May 20
Replace old toilet.
00:19 02 May 20
15:55 30 Apr 20
Awesome Experience and I will continue to use them for my plumbing needs! Colton was professional, helpful and i would highly reccomend
17:36 28 Apr 20
Fast & reliable service! Very friendly & helpful staff & technicians. I had a broken pipe going to my sprinkler system. The technician arrived on time, was friendly & efficiently took care of the issue. I highly recommend Patterson! Five stars plus!
22:35 27 Apr 20
Our basement was flooding and they were able to send someone right out to help assess. Even though they left without a repair, they were professional and courteous and explained the bid thoroughly.
01:03 22 Apr 20
Sharon Kok pollock
21:23 20 Apr 20
18:54 17 Apr 20
The guys were professional, courteous, informative, and efficient
17:37 16 Apr 20
I want to thank Patterson plumbing and heating for the great work they did for me, but even more so for the customer service they provided when things weren’t perfect. That’s where a business really shows its true colors! I had several of their technicians at my home throughout the process and even on call for a holiday weekend . Every visit they were prompt , courteous, and professional. I had 2 new swamp coolers installed while doing a remodel of the house. They were great about coordinating with my roofing company about what needed to be done. I did have a leak from one cooler and they had a tech out within an hour to fix it. Here’s where they stand out and I absolutely believe they are a great company. When installing one of the coolers, there was some damage done to my new roof which was 3 days old. Patterson’s came out within an hour of me calling them. They took pictures of the damage and took it back to the office. They told us to have our roofer write an estimate to fix the damage and after providing it they quickly cut me a check to cover their cost of the damage without any hassle or back and forth. And for that I will say that they have integrity and outstanding professionalism and I would not hesitate to call them again for a major project.Update: I had Derek do some repairs to my home yesterday. As always, excellent customer service. I will always be willing to pay the little bit extra to have the job done right by you folks!
15:59 16 Apr 20
22:22 13 Apr 20
The guys that came were great. Not only were they super professional and got the job done but had some good advice and took a good look at other things just to make sure everything was working. I would say they went out of their way to make sure that the customer had a good experience and that they would leave knowing that everything was fixed and then some. Great company that I will use for the rest of my life.
21:15 07 Apr 20
PPH was absolutely great to work with. They were very professional, listened to my ideas, and worked with me on my repair. I would recommend them to anyone with confidence.
17:03 04 Apr 20
I was impressed with the service and promptness of his arrival....Thank you Derrick
23:30 03 Apr 20
These guys command a higher price but it is absolutely worth it. They did an awesome job replacing my sewer line and by the time they were done it looked like nothing had ever been done including re pouring concrete. Got it done in two days with minimal disruption of any of my services. Again it costs a little more than maybe the other guys but you're never going to be disappointed and that's a great value.
22:43 01 Apr 20
21:30 30 Mar 20
01:55 28 Mar 20
21:00 27 Mar 20
22:18 26 Mar 20
22:57 25 Mar 20
04:36 25 Mar 20
I had concern because of my husband's medical condition. My need was addressed immediately and the employee was prompt, professional and did a GREAT job. I highly recommend PPH - THEY CARE
23:06 21 Mar 20
19:15 20 Mar 20
Prompt service, everyone I spoke to was cordial and professional. Neil wasn't able to resolve the problem initially so I wasn't charged. He came back out a few days later 20 minutes after I called and fixed the issue. Great service, I will definitely use Patterson again!
23:34 18 Mar 20
Derek was professional and friendly. I did not understand the initial pricing that it was all Inclicisive of parts a d labor. Derek ed k was good at explaining how the system worked. Thank you Derek.
22:36 16 Mar 20
21:14 16 Mar 20
Neil was professional, prompt, and very courteous. Patterson is very easy to work with and I highly recommend them.
Gina Mann - CDPS
18:49 13 Mar 20
You don't need to keep looking for a plumbing and heating company! Patterson has an outstanding and well deserved reputation based on my recent experience. The assistance I received was immediate, honest and fair. This started with the office staff who contacted me and were helpful and sympathetic to my problem and took care of coordinating everything. Bryan took care of my furnace check and I had help from Joe and Greg with the diagnosis of and repair estimates for what ended up being a massive emergency plumbing project. Colton and Alfred spent three days digging, replacing and back filling for this project along with some help from Nate. All of their folks are background checked and drug tested and all of them were willing and able to answer any and all of my questions. Don't hesitate to give them a call.
13:59 11 Mar 20
00:50 10 Mar 20
21:02 09 Mar 20
20:46 09 Mar 20
Sorry we could only give a five star rating I would’ve given a 10 if we could’ve. Nate did an outstanding job and everyone we talked with at Patterson were extremely professional. He cleaned out a slow drain that had years of sludge buildup in it. We will always call Patterson for any future needs we might have.
01:39 09 Mar 20
03:10 07 Mar 20
The service tech and the advisor that answered the phone we're very polite and we'll informed, prompt and courteous. The only problem I had with the the company was the estimate. They were extremely high priced. 3,000. To fix plumbing in an old house or 700 to fix the actual pipe BUT no guarantee or warranty on the repair. I couldn't afford to use the service.
20:32 06 Mar 20
16:25 06 Mar 20
17:35 04 Mar 20
06:08 04 Mar 20
Excellent service! Very knowledgable service representative!
23:11 02 Mar 20
22:43 27 Feb 20
Fast, easy, and quality. Highly recommend.
21:06 25 Feb 20
Tim and his crew were fantastic. They did a great job, were thorough and very pleasant to interact with. We want to thank them for a job well done!
17:37 24 Feb 20
Best plumber in town
02:41 23 Feb 20
They were able to come same day and fix a leaking pipe! Would hire them again.
22:09 19 Feb 20
20:32 19 Feb 20
Had a regulator valve and water heater change out. First both Joe and Nick were polite and courteous. Second their work was very professional. Some of the work they did involved working around some obstacles, but they got the job done! All worked the first time, no leaks! I have hot water again.
23:14 18 Feb 20
Very satisfied with work done.
02:49 18 Feb 20
I like all of the above. Neil and Mike are knowledgeable and polite. They clean up after the job is finished.
23:17 16 Feb 20
My husband and I had some plumbing issues with both of our bathrooms and this company was very prompt and accommodating. Neil was the plumbing technician that came out both in the morning as well as promtly coming back in the evening to take care of our issue. I would definitely recommend this company. Very friendly and helpful!
05:36 14 Feb 20
This is my second time leaving a review for this company and I can say for the quality of work that they do, they deserve more. Recently, I have had some hiccups with my water ejector in my basement. It gets clogged or the pump goes out. I have called patterson and plumbing on several occasions and they have fixed my small issues and did not charge me. Recently, Joe Romero came to my house on Super Bowl Sunday when I had a minor issue and he cleared it up and there was no charge. This company is great and they really about you and your home and not making a dollar. Joe was great just like the rest of the guys who have came over to fix things. I can say no one can compete with these guys.
23:36 13 Feb 20
20:19 12 Feb 20
Brian, Gyasi, and Alfred were just wonderful. They were punctual, pleasant, and had great work ethics. They cleaned up and kept us informed or their progress. You should be very proud to have those three working for you.
20:59 11 Feb 20
03:54 11 Feb 20
23:44 06 Feb 20
Derek is so easy to talk to and learn about the items you are looking at. I feel he is honest and tells you how it is.
17:15 04 Feb 20
These guys, Nate and Nick, are always prompt and super professional. They explain the issue and what needs to be done, and they clean up after themselves very well. We hate having house problems, but we don't hesitate to call PPH if it's work they can address. We get same day service whenever possible! Thanks!
17:30 03 Feb 20
Our experience with Patterson Plumbing & Heating was amazing. Our technicians were fantastic. They were punctual and their work was superb. We would recommend Patterson to anybody looking for HVAC help. Thank you for everything!
22:55 28 Jan 20
Called Patterson to replace a lead pipe and Neil diagnosed a bigger problem that needed to be fixed. Thanks for everything!
18:58 26 Jan 20
Very pleased with the personal and caring feeling that Caleb gave us. Thank you so much Ken Hill
21:04 20 Jan 20
20:44 20 Jan 20
Patterson plumbing & heating provided excellent service. We needed a new furnace and were freezing- and they did a great job of getting us a wonderful new furnace. They were also one of the most transparent companies I have seen on cost and went out of their way to make sure we were happy with their service. They were professional, trustworthy, and good people to work with all around. I know we did pay a little more but also know we got the best! Thanks guys!
18:57 17 Jan 20
14:54 16 Jan 20
23:53 15 Jan 20
20:04 13 Jan 20
Great service great prices finished in a timely manner couldn’t ask for a better experience with this job.
08:31 11 Jan 20
00:55 11 Jan 20
Gyasi Howard is excellent.
00:17 10 Jan 20
22:49 09 Jan 20
02:26 09 Jan 20
21:39 06 Jan 20
Very happy with the customer service from Patterson Plumbing & Heating, Inc. Caleb and Ian did a great job. Answered all of my questions (ALL of my thousands of questions), were respectful of our home, kind and professional. Will definitely use Patterson Plumbing & Heating for future needs!
02:40 03 Jan 20
Nate Fluharty came to my residence today to inspect my sewer lines. He was very respectful and professional. He did a very good job for me. He went above my expectations to answer questions and look at a couple other things I was concerned about. I have used Patterson for other services. All of the technicians are great. I highly recommend their service.Thanks Nate.
18:16 02 Jan 20
really satisfied with Patterson service!!!
00:05 01 Jan 20
Went above and beyond to get our dealership back up and running again. Thank you!!!
23:25 31 Dec 19
Had a good experience with their team. Called about a non-emergency issue and they had a team over the next day. In the Pueblo area, it seems rare to have contractors show up, let alone show up the next day. They thoroughly looked at the issue, looked at possible remedies, and offered various estimates. In the end, we will be going a different route, but I would have no hesitation in using PPH's services in the future.
17:17 31 Dec 19
Richard A. Yoder
23:47 30 Dec 19
02:35 28 Dec 19
Great service as always!
22:15 27 Dec 19
I woke up 2 days after Christmas, and my furnace was down. I called a place I have used before, but they were unable to get to me until late afternoon, which might have been cutting it close on getting the part to repair it. When I got a hold of Patterson at approximately 8:30 am they told me they would be able to get someone out later that morning. The service tech Bryan was here about 11:45 am, and had the heat back up by about 2:00 pm. Patterson is pricey compared to some other HVAC companies I've used, but were very good on giving me a reliable arrival time, and also very good on having accurate price breakdowns on the estimates, including model #s on the components they use. I was impressed with the professional attitude of this company.
16:41 26 Dec 19
Joseph R. Was very professional and diagnosed the issue promptly.
Vold Rodeo Company
17:43 20 Dec 19
04:05 20 Dec 19
Nate was extraordinarily kind, patient, thorough, and helpful. He went over what needed to be done, and what could be done, in detail, and didn’t mind me asking a bunch of questions. I highly recommend Nate for your plumbing needs!
21:55 19 Dec 19
21:24 19 Dec 19
Joe Romero and his trainee Alfred were terrific- very professional, quick, and thorough. They were able to diagnose and fix what I thought was a difficult problem very easily. Yah for competent, expert service
00:16 19 Dec 19
Derek and Nick were awesome!!
20:49 18 Dec 19
Wonderful service that was speedy and done well. Thanks Joe R. And Alfred for your great service.
16:33 17 Dec 19
Five Star service always! Bryan and Ian were very pleasant, efficient and professional I appreciate their competence.
20:30 14 Dec 19
21:45 12 Dec 19
Bryan, Braeden and Ian installed a new upgraded furnace for me. Seems to be working really well. I so very much appreciate their professionalism, always keeping me informed of what they were doing and when. I would and will recommend PPH for any HVAC service. Thank you Bryan, Braeden and Ian.
01:47 12 Dec 19
Caleb from Patterson Plumbing and heating is a rock star! He fixed my furnace issue within a mere few minutes. He explained everything I needed to know. Very professional. I highly recommend PPH.
00:20 12 Dec 19
Nate is very professional and courteous. Will suggest this company for repairs to friends and neighbors.
17:46 11 Dec 19
02:43 10 Dec 19
Prompt response impressed me.Nate was courteous and quickly fix our problem.
MYSTERY INK COLORADO
22:31 06 Dec 19
Caleb was very courteous and professional. Definitely calling for future needs. Thank you Caleb
Matt and Linda Sturtevant
19:48 04 Dec 19
We had Patterson put in a new gas range. The service man, Joe R., was punctual and very helpful! He changed out the old valve and line to the range. He helped us move the old range out to the garage and bring the new one in and install it. He was very professional, knowledgeable, helpful, and kind. If we have any future needs for gas or plumbing, we will be calling Patterson! Thank you!
19:04 03 Dec 19
Joe r. Was On time, quick clean and professional. He explained everything he was doing and was able to answer any questions I askes
18:46 03 Dec 19
Every experience we have had has been positive. Cannot give Caleb high enough rating. He is an excellent young man and a pleasure to work with. Please pass along my compliment.
19:08 29 Nov 19
Patterson Plumbing was great! Three days before Thanksgiving our kitchen sink faucet came apart and was leaking everywhere. We found a good quality unit, bought it and brought it home so we had a new replacement on hand.I called Patterson Plumbing on Tuesday morning and was told they would in fact be able to get to me that same afternoon. They called back about 20 minutes later and told me they had a team available and could be here in twenty minutes.Neil and Braeden arrived and they were great. They were clean, timely, professional, explained what needed to be done, and checked the under sink plumbing to confirm nothing else was needed. They removed the old, installed the new, cleaned everything up, check the faucets function and adjusted everything to our liking and were doneWhen they finished, I paid the bill by credit card, and was so impressed, I signed up for their one year service agreement.
20:23 28 Nov 19
We highly recommend, with complete confidence, PPH for their professional,competent and efficient employees starting with Nicole/Noelle who took our call. Much respect for her communication skills, phone manners and charisma. She had Colton and Braden arriving promptly on time and were shown to be polite,efficient,professional, and competent technicians. Job was completed quickly but done correctly.Special thanks to Caleb for his prompt service, honestly and integrity that evening after service hours.
00:08 28 Nov 19
I'm bad on names but the two gentlemen that came over to replace our hot water heater and valves did an excellent job. Very professional, very nice guys. Explained everything, walked me through process during and after they finished !! The day before Thanksgiving our water heater went out, I called they sent someone over promptly and we can now relax and enjoy the Holiday, Thanks to everyone. Excellent service and would call again for plumbing issues !!
Dr Lynn Schriner
02:11 27 Nov 19
Everything but the price was great
02:03 23 Nov 19
I was so pleased with Patterson! I called about my water heater shooting water and they were at my house in 20 minutes! Joe and Braeden went over the issues, gave me an estimate and handled the job right away. They were both very professional and easy to talk with. I appreciated the quick response and amazing job! So stress free. Thank you!
17:09 22 Nov 19
Derek and Nick came out to my property yesterday and made the process easy. They fixed the problem in a timely manner and were very respectful.
15:44 22 Nov 19
Nate was prompt and well informed. He was courteous and professional. He is the reason we will use Patterson Plumbing and Heating, Inc, in the future! Thanks!
20:00 21 Nov 19
Patterson got me on the schedule in a very timely manner....came out and did a very thorough checkup on all my systems! Very quick, very efficient and very clean! Thanks Damian!!!
02:36 20 Nov 19
Monday Morning my wife phoned Patterson plumbing due to a slow draining shower and a few minutes later her call was returned and a technician by the name of Nate arrived and solved our problems rapidly. I would like to thank Nate and Patterson plumbing for their quick response and help. Also there was no charge for the visit other than a small purchase of some powder form drain cleaner that is diluted in water and i want to thank the Patterson team again for their help with my situation....
22:10 18 Nov 19
Nate came out the same day and did a fantastic job!
21:42 18 Nov 19
17:52 18 Nov 19
17:17 18 Nov 19
Joe and Gyasi arrived ahead of schedule, introduced themselves very professionally, and proceeded to rapidly diagnose my problem. They worked quickly to resolve the problem. No mess and no fuss! I will always rely on Patterson Plumbing and Heating!
20:02 16 Nov 19
Caleb was professional, knowledgeable,understanding, and caring. He assessed the problem and went over all my options of how to fix my problem. Once I picked my option Caleb got right to work to fix it. I will definitely have Caleb take care of my problems in the future. Great customer service.
14:07 15 Nov 19
I highly recommend Patterson Plumbing and Heating. Caleb and Bryan were great. Excellent work!
22:03 14 Nov 19
had a sewer pipe/ toilet line clog on a saturday and needed quick service. call PPH and was taken care of promptly and professionally on the phone and in person by Joe R. Joe was quick, professional and thorough. Thanks for the great service
16:47 14 Nov 19
Great job! I look forward to working with you on the future.
15:39 13 Nov 19
Excellent and speedy service. Niel was courteous and efficient.
00:27 13 Nov 19
Patterson Plumbing has done a few jobs for us. They have been very reliable. Neil installed our new water heater and did an excellent job. He’s is a nice man and a good plumber!
22:33 12 Nov 19
Nate was knowledgeable, personable, and very qualified. H quickly recognized the problem, and provided an excellent solution. I will happily recommend him.
16:24 12 Nov 19
We were having issues with our upstairs toilet (water value leaking and not flushing properly). Joe gave us some options to replace/repair the issues. Excellent response and worked with my schedule. I will recommend PPH to my family and friends. Once again excellent work by Joe.
16:35 11 Nov 19
Joe was great with his service, very polite and professional and got the job done quickly. This was our second time using Patterson Plumbing and they'll continue to be our go to.
14:31 11 Nov 19
Derek did a great job. He explained options and cost. He replaced the filter in our water-softener unit and tested our water. It went well and the unit is running properly. Thanks to Derek.
05:37 11 Nov 19
I called Patterson's Monday morning (November 4th) regarding a clogged shower drain. They sent a technician out that morning. Joe Romero was the technician. He was an apprentice and recently started taking repair jobs on his own. I found him to be very knowledgeable. He checked the pipes downstairs to see if there were any leaks. Everything looked fine. Then he used the "snake" and was finally able to clear the drain. Joe was very pleasant and helpful and left my bathroom clean. I'm feel like he will have a long and successful career with Patterson's. It was a pleasure meeting him and having him fix my problem. I've been using Patterson's for many years and have never had any problems with them. They are the best! Carol Hobbs
19:25 08 Nov 19
The service and the work that Neil did was fine, and he was friendly. My beef is with almost all plumbing companies' fees. $704 to have a bathroom faucet installed (that I purchased) and a kitchen drain rerouted (extremely short distance) is outrageous.
19:06 08 Nov 19
awesome! first off they sent us a text and pictures/Bio and advising us who would be coming to our house and when they would be there. next we had Joe Romero at our door. Joe is very professional, and knowledgeable , he explained in detail concerning our issues and offered suggestions. thank u for your professional and friendly attitude
Bare Bottom Soap
22:52 07 Nov 19
I can always count on good service with Patterson Plumbing and heating. Always professional and make sure the job is done right!
22:01 07 Nov 19
Great service no mess to clean up and did a good job of explaining all work done
17:22 03 Nov 19
Awesome service, reasonable prices and quick response!
15:08 03 Nov 19
Mike was very thorough in putting together a bid for us. Explained all of our options. Schd'd install for following day. On time, both days. Mike & Derek did a great job with install! We are very pleased with employees, product & service. Highly recommend!!!
01:30 03 Nov 19
Gyasi Howard did a super job this afternoon what a PRO. He had my furnace up and running in no time.he explained everything that he was doing part that was needed which he had on his truck . Thank you so much Gyasi
16:58 02 Nov 19
20:16 01 Nov 19
18:38 01 Nov 19
I have never seen such a professional company. Amazing. My furnace was not working and every employee I dealt with from the person making my appointment, to the technician (Bryan C.), we're incredibly personable and professional. Excellent service and they answered every question I had. I highly recommend Patterson Plumbing and Heating.
01:42 30 Oct 19
We have always been pleased with Patterson Plumbing and Heating. They arrive promptly, are professional and courteous.I like the photo ID sent by text before arrival to verify our plumbing technician. Neil did a great job and we are pleased. Yes, 5 star plumbing service!
18:29 29 Oct 19
We received courteous timely service and will be using PPH for all our plumbing needs.
23:19 28 Oct 19
Patterson technicians Nate and Gyasi arrived for our appointment early and did an excellent job, as they always do. Great work!This time, technician Tim Morales was thorough in advising us. Thanks.
21:59 28 Oct 19
We had Neil and he was awesome! Very grateful he did not stop until he found the solution
21:00 28 Oct 19
PPH is AWESOME! I opened my back door to find water gushing from a pipe located on the side of my house that I could not shut off. I called PPH and they immediately dispatched a technician to address the problem. DEREK WINGARD got my water problem fixed almost immediately and explained what had caused the issue to start with. He was polite, knowledgeable, and made my day! I will need to have some more plumbing work done in this particular area in the springtime and you can be sure I will be using PPH (and Derek) to help me get things done correctly. A big thank you from this satisfied customer.
20:47 28 Oct 19
Thank you for such excellent service. I appreciate how fast you responded to my call. You diagnosed the problem, went for parts and had it fixed within 2 hrs. Thank you again.
18:02 28 Oct 19
Joe and Braeden were delightful young men who took the time to help me find a kitchen faucet that I really loved at an affordable price.
10:05 28 Oct 19
00:48 25 Oct 19
22:50 24 Oct 19
21:29 24 Oct 19
Having a boiler often causes confusion when a call is put in. Yesterday my hot water went out and I needed help. Derek and Joe came out and made sure that not only was my problem fixed, but took the time to explain in detail how my system worked and what I could do to keep my new boiler running right. I appreciated the personal commitment to make sure I was 100% taken care of.
19:48 24 Oct 19
20:59 23 Oct 19
Very pleasant, and awesome out come.
22:57 22 Oct 19
Joe did a great job of getting the problem solved right away. We couldnt be happier.
20:18 22 Oct 19
21:45 21 Oct 19
These guys are dope
22:42 09 Oct 19
15:04 08 Oct 19
16:33 04 Oct 19
Stephen De Lisle
17:59 03 Oct 19
Definitely got 5 star service from technician Richard Shiner and Patterson P&H. I would highly recommend them to anyone. Thanks again Richard for a great job!
Frank & Pamela Taylor
00:17 02 Oct 19
Outstanding representation of the company values. And the service technicians are outstanding. We are 100% satisfied with the installation of the new furnace.Thank You,Pamela/Frank Taylor😁
00:08 01 Oct 19
23:58 23 Aug 19
Mike provided 5 star service, he was thorough and very informative in explaining the workings and failures of sump pumps. Mike made sure I understood his diagnosis and his recommendations. Because of Mike's excellent service I will refer all my friends and colleagues to Patterson Plumbing.
22:57 28 Apr 19
Very friendly and professional plus it was a Friday night. So appreciated the emergency service!
16:07 24 Feb 19
We are pleased with all of the services we have received from PP+H through the years. We recently completed several plumbing related renovations . Mike worked with us and solved some very challenging problems that arose. Meticulous workmanship, positive attitude, and persistence to get the job done right place him head and shoulders above the rest. Thanks for the service he provided and please send him again next time we call!
22:59 25 Oct 18
Excellent customer service and great work!Would recommend for all your AC/Heating needs.
Based on 147 reviews
Patterson Plumbing & Heating, Inc.
17:31 02 Jun 20
joe romero and colton did a very good and fast job o would definitely recommend them to family and friends
21:23 15 May 20
They fixed my YouTube fail! They got here fast, were friendly and the price was reasonable. Thank you for saving the day!!
03:21 18 Feb 20
I had a few things done to a house that I am selling. I had plumbing and HVAC work done by two different Patterson Plumbing technicians. Caleb & Nick were friendly, helpful, and very good at explaining what had been done before and after the repairs. It was a very pleasant experience, and they were very good at explaining all the stages of servicing and repairing my HVAC system. The next time I need work done on my HVAC system I will call them again and request these two! Colton & Nate worked on the plumbing in my kitchen and bathroom. It was nice to have such a friendly and knowledgeable set of people completing the finishing touches of my remodel. I have called and asked for information from Colton, even after all the work was completed. I would also recommend this team on the plumbing side to anyone in the area they work. I am very satisfied with Patterson and look forward to my next experience with them!
21:20 30 Dec 19
Neal did a thorough job and we couldn't be more pleased. Highly recommended.
Christina Lynn Coffin
22:03 17 Dec 19
Patterson Plumbing and Heating were quick to answer our needs. Our technician Neil was kind, knowledgeable and understanding. Neil went out of his way to help me with a seperate issue then what we had called for. As a stay at home mom with kids, he treated me with kindness and caring. Great company!
20:12 13 Dec 19
Service performed was fast, courteous, prompt and efficient. Colton and Ian were great and performed the job as requested. Five star review. Leo Chavez
01:44 12 Dec 19
Great service! Caleb came out and fixed my furnace issue within a matter of a few minutes. He was very professional and explained everything that I needed to know! Thanks for the great service! I highly recommend PPH, especially Caleb.
Alexandra von Arx
20:27 11 Dec 19
Our furnace went out last night. The technician was working on it 2hrs after I called. He was very friendly, knew exactly what he was doing, explained everything, showed me all options and worked fast. Thanks again Caleb, you made my day!
Jeanne Perry Garman
05:51 11 Dec 19
Neil and Nathan arrived within a half hour of our call to Patterson Plumbing & Heating. They identified the leak in our faucet immediately and fixed it promptly. We highly recommend them.
22:20 05 Dec 19
The gentleman named Nate was a fabulous agent for your company. He was polite, very professional in his work and demeanor. Very pleasant to converse with. I would recommend your company to everyone in need of help. I give them five stars on service.
21:14 05 Dec 19
Today we had a new water heater installed by Joe and Ian . They did a great job and when we needed help getting our fireplace lit, they came back and fixed the problem ! Very good employee’s ! Thanks !
15:07 03 Dec 19
I received great, prompt service from PPH over the holiday weekend. All three technicians, Tim Morales, Caleb Armijo and Alfred were knowledgable, efficient and courteous. They had my new furnace installed and running ahead of schedule. I especially liked getting texts from PPH when the techs were on their way that included pictures of them. Five star service!
20:01 28 Nov 19
Joe and Alfred were Fast, Efficient and Very Knowledgeable.... That is one of the Reasons Patterson is #1 on Pueblo's "Best" list!! Thank you to two Great Guys.
20:53 26 Nov 19
We had a broken sewer pipe, and called Patterson. The girl in the office was so helpful, and told us that a tech was on his way back to the office, but could stop by in a few minutes. Neil was our technician. He was wonderful! He was knowledgeable, took the time to explain the problem, and the solution to us, and was able to do a quick fix to get us thru the night, so we could have running water, and flush the toilets again. He came back the next day to finish the job. We are so happy with Neil, and Patterson. We will be using them from now on. Thank you!!
22:55 24 Nov 19
Nate from Patterson Plumbing came and advised me on what would be the most cost effective way to deal with our issue. He even came back when I realized that I forgot to ask him about another issue at no cost to me. I also really appreciated that they sent a text letting me know he was on his way with a picture and bio. It was a very professional experience.
18:45 15 Nov 19
The gentleman was very kind and very helpful. He also located the problem very quickly and took care of it right away. Very satisfied with the service and wonderful service .
Mary Jo Mclallen
02:50 13 Nov 19
Patterson Plumbing and Heating came out on a Saturday for an emergency visit. They were willing to work on our old furnace when another heating company refused to. Due to it old age we decided to get another furnace. The furnace that they recommended rated high on Consumer reports. The company calls ahead and let's you know when the techs will arrive. Bryon and Ian were polite and they did a terrific job. I would recomend this company to my friends.
Bryanna N Andrew Velasquez
17:13 12 Nov 19
They texted my mom when they were coming and who was coming!! Nate did a great job explaining what what going on and what we could do! Definitely 5 stars
14:36 12 Nov 19
On Monday Tim and Gysai came to install my furnace. These two men were dependable dedicated professional repair men. What a super job they did I thank them both for their hard work I appreciate them very much.Pamela Yershin
Danny N Roberta Guida
19:02 08 Nov 19
awesome! first off they sent us a text and pictures/Bio and advising us who would be coming to our house and when they would be there. next we had Joe Romero at our door. Joe is very professional, and knowledgeable , he explained in detail concerning our issues and offered suggestions. thank u for your professional and friendly attitude
14:26 08 Nov 19
Joe and Braedon did a fantastic job replacing an old hot water heater and taking the old ones out. Joe was very knowledgable about the right solution for my household. Thanks guys!----In retrospect, I'm a bit upset with this company. I stand by my words above. The company and employees did an excellent job; however, looking back at the price I feel a bit swindled. I took their word that this company was competitively priced. This is my fault for not doing my research. They charged me over $3000 to put in a new hot water heater. I recently found out that this job should have cost between $1000-$1500. Angry don't even being to describe how I feel. As a consumer I guess I'm just out of luck. Please do yourself a favor and get quotes from multiple companies.
18:19 28 Oct 19
They texted me when they were on their way and included a picture so I knew who to expect at my door. Joe and Braeden were great, very polite, and they took the time to help me find the perfect kitchen faucet. Installation was fast and efficient and they cleaned up after themselves, too. 5 stars!
Jennifer B. Jordan Kemp
20:51 24 Oct 19
My husband called Patterson to help with a furnace problem that he couldn't fix. First, let me say that my husband can fix anything, so he was really flummoxed when he called. The furnace was older and we had lost the "map" for wiring. Bryan Compratt from Patterson arrived and was polite and professional. He found the problem and was able to correct it within a matter of minutes. We live in a rural area, so it was nice to have someone show up within a few days of calling.
15:00 08 Oct 19
I reccomend nate and joe. they are a fast and efficient team. I had a problem late last night with a faucet and I called first thing at 6 30 am and they were to my house before 8 am. pricing was definitely up my ally for an emergency like this. I apperciate the company and would highly reccomend them to anyone.
17:07 04 Oct 19
Neil and Joe came out out to install a new water heating system for us and did a wonderful job. They call and send a text with the technician's picture so you know who will arrive and when. They were very polite, clean and answered all of my questions. I will call them for all my heating and plumbing issues.
Ona Marie Davis Amman
14:45 27 Sep 19
Neil Toumey did the work for us. He did an amazing job. We are very pleased and will call again if we ever need them. We highly recommend Patterson Plumbing & Heating!
15:58 19 Sep 19
Yay. Joe and Derek were presented with a challenging repair. They handled it professionally. Patterson is on my speed dial! They have responded in a timely manner to everything this house has dished out!
13:53 14 Sep 19
Damien and Braeden were great! They were both polite and respectful of my family and home. They did a great job in a timely manor with smiles. Prices were a little on the high side however you get what you pay for. Definitely 5 stars!
21:02 05 Sep 19
Joe and Derek are awesome! They repaired my plumbing issue quickly and correctly! They came out the same day I contacted PPH for service. I would definitely recommend them! Definitely 5 star service! THANK YOU!!!
Comfort Inn Suites Pueblo
13:55 03 Sep 19
They are friendly, professional and reliable. Derek and Joe did an amazing job. I highly recommend them.
20:54 28 Aug 19
They were able to come to my home within an hour of calling. Mike assessed the problem, presented me with options to resolve the issue. The next morning Mike and Joe arrived ready to work. The work was explained to me in each stage. Job was completed in less time than originally indicated. Quality work and great clean upon completion. Thanks Mike and Joe!
Ty J. Gratiot
03:54 16 Aug 19
Caleb and Joe were fantastic. got to it right away and had my AC up and running in no time!
19:21 13 Aug 19
Leaks are no fun. They cause frustration and headaches for a consumer. We had a water leak in our basement. We contacted Patterson because of their positive reviews and their free estimates. Derek came out and gave us 2 prices. One for a fix he was hoping for and a higher price if things went wrong. He got to work and by a miracle he was able to get it fixed at the lower of the two prices saving us over $1,300. He could have easily said “nope, sorry can’t fix it” and charged us the higher price and we would have been none the wiser. Are Patterson’s prices the best in town? Probably not. I’m sure I could have called around and found someone to do the job cheaper but how much time and effort waiting for others to come out would be worth it. Derek was here, he guaranteed the work and could get it done same day. Thanks Derek and Patterson for coming to the rescue. We truly appreciate you and as much as we enjoyed the service we hope to never see you again. LolUpdate: 2 days later and Patterson is back. I would like to say they messed up and had to come back and fix something but the first issue is still 100% fixed (not really a bad thing but worth noting. Lol). This was a new issue in a different part of the house. I called.... they answered and within a few hours Rich showed up. He diagnosed the problem in about 30 seconds. He went to his truck and grabbed the parts.Holy cow!! Patterson has visited my house now 2x in 2 days for unrelated issues and has completely taken care of us. I again will repeat, you are not getting the cheapest service in town. But you are getting probably the best customer service in town! Rich, I hate to have seen you guys again but man, Your guys are fantastic!! Thanks Rich!!
Sonya Gasperetti Ruybal
03:08 01 Aug 19
PPH is an efficient company. Tim Morales repaired our AC and it's working great. Clean and courteous service. Great company. John and Esther Gasperetti
Kathi Blaine Gallop-Heckart
22:12 30 Jul 19
Caleb Armijo Was my tec he did an absolutely fabulous job! I will be calling on him again thank you so much.
Alesia McKenzie Belcher
22:50 26 Jul 19
Within half an hour of calling a tech, Bryan, was at our door and saved us. The company sent his picture and bio via email and everything was great. Getting the estimate now, but was told a ballpark before. Great service. And they wear those booties so they don't trash the carpet in your house. Loved it!
16:06 26 Jul 19
We called two other places that could not get to us until next week. Time was important because we were supposed to leave town early in the day. I called Patterson and they had techs over in less than an hour. Colton and Joe were very polite and professional, gave us quotes for several different options, and even gave us tips for upkeep of our water heater (which they were working on), our furnace, and our swamp cooler. Thank you for the great service, you have new customers for life!
22:36 23 Jul 19
Very impressed with the professionalism, courtesy, knowledge, and prompt diagnosis from Mike today. Thank you for all of your help.
Linda J. Wolf
23:34 22 Jul 19
Mike Mcgee was so very helpful, told my husband and myselfeverything step by step courteous on time .cleaned up everything. I would definitely use this company again,.Thank you Mike McgeeArnold and Linda Wolf
22:21 22 Jul 19
Tim was very professional and informative. He arrived in a timely fashion and was very knowledgeable . Great customer service.
16:29 20 Jul 19
Very prompt, professional and did a great job without costing an arm and a leg
Jessica Tregoning Bellar
16:33 19 Jul 19
Neil, Nate and Joe were amazing. Neil went above and beyond. He made us feel comfortable and handled our anxieties with ease. Nate brought our dogs milk bones 🐶🐶❤. Joe was helpful and informative. Everything was handled in a professional manner. We are thankful these three guys were able to help us out and lead us in the direction we need to go. Thanks again for everything
19:19 18 Jul 19
Tim, Joe and Gyasi did an amazing job getting our Central Air installed. The temperatures have been in triple digits, and they were here every day bright and early, working tirelessly to get our system going. Any questions we had, were answered, everything was left looking great, and most important, our air system is running perfectly. 5/5 recommendation for service above and beyond!
02:06 15 Jul 19
Damien and Joe were great to work with. Explained everything to me and did the work in a timely fashion. Highly recommended!!!
21:45 11 Jul 19
Bryan and Gyasi were 5 Star! They were prompt, professional, and very efficient with their time. We never felt any pressure and we felt fully informed and comfortable in our complete purchase. We will highly recommend this company and specifically, these two Service Technician Professionals. Thank you so much for all your time and hard work. Josh and Amy
22:37 03 Jul 19
My A/C quit working right before a 100 degree stretch. Patterson Plumbing and Heating responded quicker than any of my local companies could. The crew of Tim, Joe, and Braeden responded and work began promptly. Tim assessed my situation and 20 year old equipment. He explained everything thoroughly, answered all my questions, and gave me his recommendations. I ended up having them replace my A/C and furnace at the same time. These three guys worked their butts off in 90+ degree heat. I now have a heating and cooling system that looks and works better than my old system ever dreamed of. Thanks, guys!!
Becky Bell Williams
17:54 01 Jul 19
Tim was a God-send for me! We had a smoke detector on our vaulted 18 foot ceiling beeping since last night. Tim was working on our neighbors property, I stopped him to ask if I could hire him to replace our battery. Tim replaced our battery quickly and professionally, and refused payment. He is definitely a 5 star employee and ambassador for Patterson Plumbing. Thank you again.
21:07 28 Jun 19
On both occasions that I needed assistance this week, Patterson responded immediately and sent one of their technicians down from Pueblo to my place in Canon City even though there was no emergency. Rich, was so engaging both times he came out, and he troubleshooted with me until he found a satisfactory solution. If you want a job done right, don't skimp with the little guy: call Patterson Plumbing.
23:05 19 Jun 19
Patterson Plumbing and Heating has always came to our rescue with urgency and great set of skills, solving our water problems in a timely fashion. Mike seems to be our set tech. He comes out whenever we've needed help. Recently, we had an emergency (no pressure and red/iron water) and PP&H team was able to schedule Mike to come out and trouble shoot the same day. He is always professional, eager to detect the root problem and provides important advice (to us new home buyers), helping us save money and teaching us on how to be more efficient. Thank you, Mike and the rest of Patterson Plumbing & Heating! My husband and I appreciate everything you've done for us.
Michelle Brown Highfill
18:26 14 Jun 19
Colton was very professional, courteous and knowledgeable. You can trust their work.
02:48 12 Jun 19
Prompt, professional, courteous and knowledgeable service call. Analyzed the problem and provided options to follow. I highly recommend this company for its process oriented approach, attention to detail and their integrity.
Phillip King Jr.
02:23 24 May 19
The customer service of this company is phenomenal. Tim came to our home for an estimate. He was very thorough and professional. When we decided to move forward with our air conditioning and tankless water heater install it was scheduled relatively quickly. Tim, his team Damien and Gysai were very courteous and professional. They kept us informed of everything pertinent to the work performed. They also finished on the projected date. I would highly recommend Patterson to anyone. Thank you for providing gold standard service!
02:00 17 May 19
Great service! Tim and Damien did a phenomenal job installing a mini split AC in our house! They were so professional and knowledgeable!
18:52 02 Mar 19
If we could give 10 stars, we would, so 5 will have to do. Caleb and Gyasi arrived on time, performed highly professional work, left the work areas spotless. Superior customer service, went over and above to solve the potentially life threatening problem. Without a doubt, the absolute best company in the US with the most professional and dedicated technicians.
Denise R Steffen
17:52 20 Feb 19
would give 5 stars. Caleb was very fast and friendly. would use them again in the future.
18:36 12 Feb 19
Thomas Constantino was very professional and helped me resolve my plumbing issues. I would highly recommend Thomas as a service tech for PPH
23:33 18 Jan 19
Very fast and friendly service. Thomas and Neil were exceptionally helpful and professional. I would recommend these guys 10 out of 10 times. Thank you for the great service.
22:37 16 Jan 19
Just had some emergency work done on my furnace and water lines. All I can say is that Caleb and Rich were amazing. These guys came out and took care of business efficiency, effectively and were also super nice and personable. I could not have asked for a better experience. PPH this is exactly what customers need! Kudos
20:33 31 Dec 18
Thank you Gentlemen for coming out today and getting my furnace going. I appreciate how honest you were. Explaining the problem to me and showing me how my heater works.
23:27 27 Dec 18
Had a furnace inspection. PPH was timely, professional, and courteous! They answered the phone on the first ring every time, could come out the same day, were friendly and obviously knowledgeable. Didn’t leave a thing out of place and wore little booties to protect our floors. Our technician Caleb Armijo was wonderful and very patient when repeatedly interrupted by our small, curious children! We’ll definitely be going with PPH if/when the need arises in the future!
03:44 19 Dec 18
Rich came to help me quickly and solved my problem, saving me a ton of stress! I highly recommend him and Patterson plumbing & heating!
23:45 18 Dec 18
Derek helped diagnose and fix an issue we’ve had for a while. He was incredibly professional and to the point. Fantastic service across the board.
17:55 07 Dec 18
Our technician Thomas was very helpful and very professional. He explained everything to us and explained our options and was not pushy. It was the best experience we have had in a while with businesses.
04:43 02 Dec 18
Excellent service. Very professional and thorough. Came right away, on a weekend too!
16:02 30 Nov 18
I was having concerns about my furnace not working properly. Bryan came out & inspected it, tested the entire home for CO2.& cleaned the filter. Found nothing wrong which eased my mind immensely. Now I can sleep peacefully with no more worries . Thank you so much.
00:01 20 Nov 18
I called PPH this morning about error code 11 coming from my Rennai Tankless Water Heater (no hot water) and by noon they had someone out to fix it. Derek Wingard was the technician and I couldn't have been happier with him. He educated me on how a tankless hot water heater worked since this was my first tankless unit. He allow me to look over his shoulder while he service the unit and explained everything he was doing. He let me know what to look for in the future (bugs) and what maintenance needs to be done to ensure a lifetime of smooth operations. Derek was very knowledgeable and a pleasure to have working on my unit. FIVE STAR all the way.
00:35 12 Nov 18
Nobody likes to wake up early on a Saturday morning to the sound of running water( in the walls) and to squishy carpet between the toes! But it happened. Patterson was the first happy ready to work voice I got on the other end of the line. Thank you. We managed to turn off the water and they said they would be to us early afternoon. A phone call came in and they could be to us before noon! Friendly guy Rich diagnosed our issue, provided us with solutions and gladly went with the option we selected. Warm showers were had by noon! Thanks Rich and Patterson Plumbing! Paul & Diane Trujillo
13:56 03 Nov 18
Great company. Took care of my parents with a new heater, AC cool and water heater. Very professional and instillation was correct and timely
20:34 30 Oct 18
The technicians are excellent. They are always very professional and take the time to discuss the problem and offer suggestions for repair. They are fair and honest. Richard worked on my hot water heater today, he was prompt and very knowledgeable. 5 stars for him and this company.
03:09 29 Oct 18
5 star service. Tim, Damien, and Gyasi, were professional and trustworthy while they installed our new boiler. I would definitely recommend them to others, and will use them in the future for all of our plumbing and heating needs.
21:22 23 Oct 18
Thomas came out to my home over issues I had with my hot water heater. I appreciate his service and knowledge. I will call again. Thanks Thomas
Tana Lei Williams
21:01 22 Oct 18
Derek Wingard from PPH was awesome. he was trustworthy, told us the facts, and also informed us what could happen and what we need to watch out for in the future. He was kind and kept our house clean.
20:18 22 Oct 18
You never want to wake up at 3:00 a.m., on a Saturday morning and hear water dripping in the crawl space due to the water heater, but we did. 😲 After several phone calls, we called Patterson Plumbing and Heating. Thomas, the technician, arrived in a very timely manner. He accessed the situation and explained in layman's term how to resolve the issue. Thomas diligently worked to remove the old leaking water heater and then installed the new water heater ensuring all was up to current code. The installation was professionally done leaving a clean work site. He was knowledgeable and proficient at his job and he professionally interacted with the customer. Thomas, thanks for all your hard work and leaving us feeling the work was completed correct and professionally. 😀
18:33 20 Sep 18
Technicians always very friendly & helpful. Answer questions to our satisfaction. Arrive in a very timely manner.
David K. Riley
22:29 10 Sep 18
The tech, Michael McGee, was considerate and professional, and was able to fix our problem. Thanks for good craftsmen. We're thankful that PPH was able to get us in the schedule quickly.
John Vernon Peters
23:10 30 Jul 18
We had a problem with our air conditioner at 8:30 pm on a Saturday night. After calling Patterson, Caleb Armijo came to our house in about 45 minutes and was able to fix the problem with a temporary part and restored our cooling. Caleb was very professional and knowledgeable. He was courteous and answered all of my questions. Caleb returned with a new replacement part and completed a complete check of the system. I would highly recommend Patterson and especially Caleb for your air conditioning problems.
18:47 30 Jul 18
I called Patterson Plumbing & Heating after noticing there were great reviews. I greatly appreciated the friendly staff during my initial call & the communication along the way. The Tech named Richard Shiner is very knowledgeable and was able to explain all options & answer all of our questions. Most importantly our issue was fixed which was a leaking pipe behind a wall. Thanks again PPHI would definitely recommend them & will contact them for future projects.
00:15 10 Jul 18
Our water heater was leaking & I was absolutely freaking out. Out of 5 contacts PPH had someone out the same day, they told me between 1pm & 4pm & Mike showed up early at noon! The company texted me an introduction of who would be coming with a photo before he arrived. He was knowledgeable, friendly & gave us plenty of cost options. He worked hard & was very gracious & had the entire job done in less than five hours. My water heater is in the basement, which is basically a dirt hole under the kitchen, of course with a pretty major leak that made it a mud hole. There is NO mess!! Not one speck of dirt or mud in my kitchen. He would take booties on and off as he entered & exited the house. So impressed! I am already planning on saving for more work for them in the future as we will need a new furnace and other smaller jobs done. Mike McGee was our tech & we are very happy! Thank you!
07:24 30 Jun 18
Tim Morales and Damien showed up on time and were both friendly and professional. Tim took the time to explain everything that was wrong with our AC system and gave us a few options on what to do next. I can't remember the last time when we've had service technicians that were nice and didn't pressure us into making a decision right then and there! Whatever happens next, I'm sure PPH will be our go-to for future service needs.
11:29 22 Jun 18
Technicians John V and Thomas C came out to help us determine the cause of a mysterious leak. They came during the time they said they would come and even sent a text to let us know they were on their way. They were upfront about how the process would go. They listened and examined the problem. They were professional, courteous and thorough. They answered all of our questions, explained the issue then offered their recommendations. We will most definitely call them again should any other problems arise.
21:51 21 Jun 18
I called Patterson plumbing & Heating (PPH) to fix a problem with our thermostats. Upon arrival, Tim Morales followed me down to the basement where I observed an additional problem...water coming from the hot water heater. Tim not only fixed the thermostat problems but he called an additional crew and had a new hot water heater delivered and installed. The crew checked all of the water pipes for corrosion, etc. Not only that but the water left a mess to say the least but when this crew left that entire area was clean as a whistle. The professionalism observed by Tim, Gyasi, Rich, and Thomas was way above and beyond what we anticipated. The only word I can come up with is "awesome". PPH has to be proud of this crew because we certainly are. we had visitors at the house for a period of time and they noticed the friendly, profession manner in which each of the crew members presented themselves. Additionally, the PPH customer service staff were our first contact, these agents were friendly, helpful, and considerate of our needs. They not only immediately followed up with an e-mail response with date and arrival time but also called us the due date to let us know the crew was departing the office and gave us an estimated time to expect them. Now... If that wasn't enough then customer service sent a picture on my iPhone of the person arriving to fix our problems. My wife and I are so very thankful, for the attention to detail, and response to our needs, that PPH has provided to us. We have never received such feedback on dates and/or arrival times from anyone over the many years we have dealt with other technicians. We are with Patterson Plumbing and Heating to stay. Thank each and everyone of you for the courtesy and support that your organization has shown to us. we are grateful. Signed: Paul & Gigi carreras
22:35 05 Jun 18
We have had Pattersons do many jobs for us over the years. Their service and work ethic are above and beyond. I would highly recommend them. The technician we have requested and used for several jobs is John Volk. He is thorough, efficient, a hard worker and has excellent communication with customers, always kept us up to date. 5+ stars!
15:18 02 Jun 18
PPH has been to our house on a couple of previous calls and I've always given them 5-star reviews. Its still comforting to find a company that places customers first and PPH really does. Yesterday, Caleb and Bryan showed up to repair a fan on our central air conditioner. Though the original part had to be ordered and wouldn't be available for several days they suggested an alternative. We agreed, they installed it and our AC is once again working! This is a great company - all the way from Sheri (who answers the phone) to their techs. Highly recommended!!
22:38 29 May 18
All of my interactions with the employees were wonderfully professional! From the service department/scheduler to servicemen Caleb and Bryan, everyone provided excellent service and communication about appointments, part availability, and the success of the repair. Also, Caleb proactively checked for CO emissions on the 70 year old furnace. Very appreciative of this company's ethos.
01:29 29 May 18
The gentleman were professional, pro efficient, punctual. They completed the work to the highest of expectations, and I would refer them to anybody.
14:45 23 May 18
2nd experience with Patterson and have been really impressed both times. Richard Shiner was very thorough even though it was a late call. Stayed until 10:30 just to make sure everything was taken care of. Highly recommend!
Meredith Bates Fernandez
02:33 16 May 18
Mike and Derek came out today to help with a plumbing issue and we could not be more pleased with the work they did. They took the time to explain what they were doing and even hung around for a few minutes to talk to me about other concerns with plumbing issues that need to be addressed in the future. They were both very knowledgeable and friendly. Outstanding customer service!
02:09 10 May 18
Rich, came out on an after hours service. Very polite young man. Got the job done. Thank you
23:34 09 Apr 18
Thank you Patterson Plumbing for fixing a slow faucet in my bathtub! I've been putting up with it for years because other companies said they couldn't figure out what the problem was. When we had a boiler problem several years ago, Patterson fixed it when others tried and still left noise in the lines. Then one time we called to see what the issue was with our hot water heater. They easily could have replaced it and charged a bundle, but were honest enough to say all it needed was some adjustments. It's still going strong. The technicians are always friendly and knowledgeable and we know up front what the cost will be. If you want something done right, call Patterson Plumbing.
20:30 05 Apr 18
PPH is great! Service was excellent. Our plumber was friendly and knowledgeable.
21:05 30 Mar 18
Caleb came to my house today after having issues with my furnace for about two days. He was able to clean up the unit and get it back working. There was no definitive answer to the problem, so it’s either going to work, or I will have to replace the furnace all together. Caleb was super professional and tried everything he knew to diagnose the problem. Fingers crossed that it worked.
16:25 24 Feb 18
John Volk and Josh were here yesterday to help with a plumbing issue. They were very pleasant and did a fantastic job. I would request them for any future jobs and would highly recomend either of them.Thanks guys!!!
19:44 18 Feb 18
Mike was very thorough in putting together a bid for us. Explained all of our options. Schd'd install for following day. On time, both days. Mike & Derek did a great job with install! We are very pleased with employees, product & service. Highly recommend!!!
20:50 08 Feb 18
Caleb found the problem very quickly & got us up & running heat in no time! Thank you Caleb!
21:16 10 Jan 18
Last Fall I had an issue with my thermostat (due to my installation) so had no heat. I called at 9:00 am and by 9:45 the technicians had made the service call and the problem was resolved. Tim and Caleb were very professional and gave me advice on future service that I should consider. I especially appreciated the friendly voice on the other end of the phone and the fact that she texted me pictures of the men who were coming to fix the problem. I have recommended them to all my friends
22:33 08 Jan 18
When this morning started I was not very optimistic for a positive day. I call Patterson this morning after my wife read reviews last night. They let is know when the technician was on his way and he called to let me know when he was close so that I could get the dogs into different rooms. When Mike showed up he was extremely helpful with explaining what he was going to do and what our options were with a backed up drain in our bathroom. We agreed to pay for the service and he got the drains flowing again and showed us that we had root intrusion into our drain to the street. My wife and I are extremely pleased with Mike and how well he represented the company. We will definitely be calling Patterson again when we need someone in the future and suggest that if you call them request Mike! Thank you Mike and Patterson Plumbing and Heating for trying our day around!
22:06 28 Dec 17
I worked with Mike today who gave me and my husband advice about the plumbing of our old house. He explained what Patterson Plumbing and Heating does and explained that he could help to resolve a drain blockage issue. He was very professional and gracious. He even stated that other companies just do drain un-clogging services and may offer a less expensive quote for unclogging a pipe. I stuck with Patterson even if they were slightly more expensive for the fact that they gave recommendations, were extremely professional, gave me a product to prevent further issues, and gave me advice on what to look out for with my pipes. I was not sure what to expect as I have never used a plumber, but I was really impressed. Thank you!
04:11 27 Dec 17
Thank you Caleb for coming out to address the issue with our furnace. After doing some testing the burners and sensor just needed to be cleaned as I suspected. He did a good job and we have HEAT! THANK YOU AGAIN!
11:59 14 Dec 17
Had work done on heater and thanks to John Volk and Cody it was a great experience. They were so considerate of covering their shoe and cleaned up after themselves. Explained cost up front and explained everything as they prepared to do it. Thank you for being so diligent to get our heater up and running!!!
16:57 28 Nov 17
This is the 2nd time we have used Patterson Plumbing and Heating. They are neat, courteous ,and on time. The job was top notch. We would certainly use them again and would recommend them to others.
23:15 22 Nov 17
I was impressed with Caleb, our technician, who was polite, thorough, and professional in servicing our units. I feel good knowing our units will be safe and functioning for cold weather seasons!
Lynette Pederson Joines
21:46 11 Nov 17
Caleb Armijo was very knowledgeable and courteous. He spent time checking out the problem with out furnace and diagnosed it correctly. The next day he returned with the correct parts to finish the job. Caleb took the time needed to fix the problem and ensure we were happy with the results. Thank you!
22:35 09 Nov 17
Service was very fast and helpful. We had an emergent plumbing situation in our home and Mike McGee, the technician who helped us, responded very quickly. He was very knowledgeable, calm, explained what was going on very clearly, and had our plumbing fixed and running again within a few hours. Thank you so much! We certainly recommend Patterson Plumbing & Heating.
22:01 06 Nov 17
Did a great job courteous and very professional altho pricey. But as my son says good work isn't cheap and cheap work isnt good
23:27 11 Oct 17
We have been a long time customer and have had only the best experience with everyone on the team. They are prompt, courteous, and knowledgeable. This is the only service company our family will use.
10:05 27 Sep 17
They did an excellent and thorough job. I signed for their gold service plan. Good deal.
02:53 23 Sep 17
I love this company! They came out the same day, replaced an outdoor faucet which required an inside access panel. They were neat, fast, courteous, and cleaned up after the job. The things that I have had Patterson fix in the past have stayed fixed, and I expect this repair to be the same.
16:01 24 Aug 17
John and Derek were great, they were done in five minutes and were able to help us within the hour we called. Will use Patterson plumbing and heating for all they can help us with.
Fran Farmer McClave
20:21 19 Aug 17
Excellent service, clean-up, and prompt. Caleb and Josh are especially helpful and well-trained. We have complete faith in the company.
Sandy Mike Collins
18:16 09 Aug 17
We called them about burst pipe and they came within the hour! Dave was amazing! He was quick, efficient, knowledgeable and pleasant to work with! Thank you PPH!!!
19:01 22 Jul 17
Mike did a wonderful job. He took the time to explain everything including other issues related to the plumbing and heating in our house. I look forward to using their service again the next time I need them.
23:00 11 Jul 17
I had a great experience with Caleb at Patterson. My air conditioner stopped working Sunday afternoon. I took a chance and called on Sunday night and someone answered the phone and put in a service call. Caleb and his assistant had a cancelation and were at my house by about 9:30. They worked all day long but had it up and running by about 3:00. They were both very clean and courteous to me. They were very careful not to track any dirt into my house. Thank you so much for the excellent service.
04:04 28 Jun 17
We recently had a flooded basement and needed help ASAP. John showed up quickly, figured out the source of our problems, and he and Colton did an incredible job fixing all of our plumbing issues. They were thorough and explained everything in detail. We are very thankful for their professionalism, their promptness, and their quality service.
15:31 12 Jun 17
Dave and Josh were very friendly and knowledgeable. I would certainly use and recommend them in the future.
Kathy M. Whittemore-Lawrence
18:37 10 Jun 17
We have used Patterson's for years. They are the only ones we call. Their technicians are extremely polite and courteous and highly competent . I highly recommend Patterson Plumbing and Heating.
14:56 08 Jun 17
Patterson responded the same day when we found our A/C was not working as it should. They sent Caleb who analyzed and solved the problem.Well done!
02:22 31 May 17
Derek and Caleb were incredibly helpful and efficient! They fixed our leaking pipe in under and hour!
Dannette Darling Hizer
23:24 26 May 17
Rich did a great job and is a professional! While a water damage incident is not pleasant, Rich's confidence and skill made this a better experience...Thanks Rich, Marc and Dannette Hizer.
23:09 15 May 17
Had a problem on Sunday, Mothers Day even. Ken and Josh came out right when they said they would be there. They were professional and courteous,rare qualities for most businesses these days.Excellent service!
02:08 12 May 17
John and Josh were outstanding. They were able to arrive very early in their designated window, which was great. They were very professional and were able to diagnose my issue immediately. Any future problems, I know who to call.
Lisa Kastelic-Van Zandt
20:55 11 May 17
Dave and Josh did such a great job. They were professional and very friendly they made sure I understood everything they did. Would definitely hire them again
18:10 11 May 17
Dave and Josh couldn't have done a better job today. Greatly appreciated the speed of service.
04:21 08 May 17
John Volk is a true professional. He did a great job of installing an automatic water shutoff valve for our washing machine giving us peace of mind for potentially disastrous flooding in a laundry located on an upper floor. I look forward to him and PPH servicing our future home plumbing needs!
17:20 06 May 17
I recently needed some help getting a swamp cooler up and running for the summer. Tim and Damian were rock stars, as always. These guys are friendly and fast. If you have an issue, don't hesitate calling this company. Cheers!
17:19 04 May 17
Appreciate the efficiency and quality work Caleb did for the shop getting the swamp coolers ready for the summer months. His willingness to answer questions and note observations were appreciated.
Peggy Darby McNeely
19:36 11 Jan 17
On Christmas day I had to call because the sewer line was backing up through the toilet and bathtub. PPH was the only company that would come out to check out the problem. I can't say enough good things about John and Judah. They were friendly, professional, and kept us informed during the entire process. They did a great job and we haven't had any problems since. They went above and beyond when my dog got out of the back yard, through no fault of theirs, and they chased her down and brought her back! I will ONLY call Patterson Plumbing & Heating from now on! I highly recommend them.
16:40 25 Oct 16
They are professional and friendly. Informed me of what the problem was and how to fix it. No surprises with cost, upfront on what my cost would be. Took care of the plumbing problems in a timely manner. I would recommend and utilize their service in the future. Thanks again....
20:46 19 Apr 16
Went above and beyond when made a mistake. The owner himself came to our retail store to make it right on the cabinets. AMAZING SERVICE AND QUALITY!
00:10 21 Jan 16
Had great service from caleb and greg! They came out early and figured out what was wrong quickly and fixed it! Very kind and knowledgeable!
22:47 29 May 15
Had gas leak over Memorial Day holiday. Didn't think I'd even get an answer at PP&H but did. Lady answering phone very nice & sounded sincerely sorry about my problem. Office called me prior to coming out & Greg C. arrived right on time. PP&H gave me a courtesy call each & every time prior to coming out which I appreciated. Greg C. was the technician, arrived when he said he would, checked everything out, told me what he would do & did EXCELLENT WORK. He told me when he would have job done, called City Inspector ahead of time so there would be no delay in getting my gas turned back on. Another employee, Neil, was out the second day and he too, had the same EXCELLENT work ethic as Greg C. Greg never stopped working, showed pride in his work & told me he liked doing gas work...it was very obvious!! He knew I was uneasy with natural gas & was very reassuring, telling me the job would be done right & I could call back for any concerns at any time. My house is old & work done when originally built was unsafe. Greg would tell me what he was going to do before and showed me the pipe he removed which was horrible. Greg C. was friendly, knowledgeable about the gas work he was doing and his work was excellent! I liked that PP&H employees wear uniforms, are drug tested & KNOW what they're doing. Greg C. is such an asset to PP&H & I'd like Mr. Joe McGee & Rick Patterson to know how fortunate they are to have such an employee. You can't put a price on "peace of mind" & I will most certainly recommend PP&H & especially Greg Copas to others any chance I get.
07:11 15 Jan 15
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