1/16/16 we identified our water heater had gone out. We contacted Patterson Plumbing around 1:00 pm and the technician arrived onsite within the hour. Professionally dressed (he even put booties on) prior to coming into our home. He identified the issue with the water heater, took time to explain the problem in detail, provided an onsite quote and was ready to replace the water heater right then and there. To make the crisis less traumatic for us, standard rates rather than after hour rates were being applied. Thank you Joe!

Angel Schwoerer

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