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Customer Testimonials

Customer Review Spotlight

reviews word on a speech bubbleWith the New Year quickly approaching, what better time than now to resolve to take better care of your home. And where your plumbing, heating, and cooling are concerned – that’s our area of expertise. Just take a look at what some of our customers have said recently about our work:

This letter is on behalf of three very special people, who recently had an extensive amount of work at their home. The sewer line and piping under the house were in need of replacement . The work your employees provided and the compassion and commitment to do the job and to get it done no matter how long it took, went above and beyond! Your employees were courteous and respectful to their needs and even their pets were accommodated. This time of year is often so fast paced that we forget the true meaning of Christmas. Because of your work and dedication you have allowed these three very special people to remain in their home another Christmas season, the best gift of all! Thank you again! – Gerald V.

 

I am a long time customer of Patterson’s. They have done both heating and plumbing work for me. Their service people are eager and willing to satisfy the customer. I have an older home and often this presents uncommon problems. I feel they have gone that extra mile to meet my particular needs. Based upon the many years of quality service they have given me, I trust them completely. – Alfred V.

 

I had occasion to contact Patterson Plumbing and Heating for a problem on 10-28-15. I had the most positive experience I have ever had with any business contact. Everyone I talked to from the Customer Service Reps to the Field Technician were friendly and seemed genuinely concerned with my issue. I would not have a problem using or referring this folks to anyone. – Greg M.

 

At 4:00 pm I discovered my furnace was not working. I called Patterson’s and with-in 15 minutes I had a tech out here to look at it and give me a quote. The quote was reasonably priced and I authorized the work to be done. At the end of the job we turned the furnace back on and an “act of god” accident occurred. The technician did not do this purposefully in any shape way or form, it was just something that happened and an electrical surge was sent thru the system incurring a bit more damage. The tech and Patterson’s went way above and beyond to fix the problem, order new parts and installed them with no extra charge to me. I was right there with the tech when this happened and I know it was not his fault yet he made it right, replaced the burnt out parts and went way above to get my furnace in tip top working order again. My experience with Patterson’s was wonderful and I would highly recommend everyone to use their services when in need. I can’t say enough good things about the service the provided me with and wanted to make sure others knew what a wonderful experience I had with them and I will call them again in the future and know that I am getting good quality service with knowledge techs and parts. Thank you Patterson’s for such a wonderful experience!! – Richard B.

Thank you again for all the kind words – we’re happy to be of help to our community for all these years. For over 25 years, Patterson Plumbing has been Pueblo, Colorado’s go to company for plumbing, heating, cooling, water treatment, and remodeling needs. If you need us, we’ll be there – FAST. Schedule an appointment online or give us a call: 719.544.4922.

#TestimonialTuesday – Customer Reviews

For over 25 years, Patterson Plumbing & Heating has been Pueblo, Colorado’s go to company for plumbing, heating, cooling, water treatment, and remodeling needs. We take great pride in our attention to detail, customer satisfaction, and top notch team. If you need us, we’ll be there – FAST.

See what some of our customers have said about our efforts!

Tony Hernandez did a marvelous job for us today! He was very professional and made our experience with Patterson Plumbing one which has us convinced we will use them again! Thank you, Tony, we appreciate everything you did for us today… You deserve a Gold Star for the day! – Patricia

 

John Volk did a great job on my toilet. They were fast and the repair was done right! Thanks!- Larry

 

Terry Trujillo was considerate and knowledgeable. He was here to install our kitchen faucet. Even though we have the same last name, we aren’t related! Thank you for your prompt service. – Santiago

 

Called PPH about my hot water heater problem. Greg Copas is definitely an asset to this organization. Professional and knowledgeable. Would highly recommend PPH/Greg Copas to everyone. Great experience! – Alice

 

Tim along with Greg were efficient, courteous, and neat. Could not believe I got the service in such a timely matter! – Bev

 

Tony H is a very professional and polite. I would recommend Patterson Plumbing and Heating to anyone!!! Thanks Again – Nick

Thanks again for all the kind words – we’re happy to be of help to our community for all these years! If you need to schedule an appoint with the expert team at PPH, feel free to do so online or by giving us a call: 719.544.4922.

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Recent Customer Reviews!

When it comes to a problem in your home, you want someone you can trust to make things right. And where your plumbing, heating, cooling, and remodeling needs are concerned – we do our best to be that trusted expert.  Just take a look at what some of our customers have said recently about our work:

I wish to compliment Patterson Plumbing & Heating for the courteous and prompt resolution to a problem I had with a job they performed for me. The problem was resolved to my complete satisfaction and I would not hesitate to recommend them for your Plumbing needs. – Pablo

 

Thank you SO MUCH for getting our frozen pipes thawed this morning, and so quickly too!! We called 5 other plumbers before we called you and they were all busy. Next time we will call you FIRST!! Our technician John Volk was professional, friendly and very efficient. He did not even mind that it was only 9 degrees outside, he smiled and got the job DONE- Thank you!!!! Jim and Paula

 

Really? YES Really! Patterson Plumbing & Heating just replaced every galvanized pipe and fitting and replaced the water heater in my 70 year old adobe home. From the first phone call until the job was completed (basically 2 days ) I felt valued as a customer and I felt my humble little home was treated with respect. From the main line, which had to be accessed by hand digging from the street, under an adobe wall around my front yard, throughout the entire house, which is a partly finished basement and a dirt crawl space, all pipes were replaced. The Team Leader, Tony, arrived on time as did his crew, each day they were here. The first day they arrived at 8:30 am, took a 20 minute lunch, and stayed until I had hot water and a flushing toilet, they left at 9:00 pm! The old pipes were very corroded, after seeing inside, I am surprised any water could get through at all and I can’t believe I was drinking it! Not only did they do a terrific job ( I now have incredible water pressure and water that tastes great and hot water again, yay!)Tony also leveled my washing machine and stabilized the kitchen facet that I had installed, and they put my yard back together so there is barely any sign there was a 4ft ditch in it yesterday! Thank you for a very professional job, and providing financing so I am able to afford the improvements. Much gratitude!!! Karen

 

My husband was given permission by the VA to have a new handicap shower installed. We called PPH/Rebath to have it done. They were wonderful at helping us get it oked and all the paper work sent in. Then when they came out to put the shower in they sent Neil T and his helper out to the house. They were so polite and helpful I was very surprised. They worked quietly and cleaned up every single bit of debris and dust that I didn’t even have to sweep when they left. They were very courteous and cleanly dressed in there company dress that it impressed me very much. The shower is beautiful and is just what I wanted it to be and they did it in just 2 days. Amazing. Need any shower installed, they are the greatest in my opion. Thanks PPH/Rebath and Neil T – Bennie

 

Thank you again for all the kind words – we’re happy to be of help to our community for all these years. For over 25 years, Patterson Plumbing has been Pueblo, Colorado’s go to company for plumbing, heating, cooling, water treatment, and remodeling needs. If you need us, we’ll be there – FAST. Schedule an appointment online or give us a call: 719.544.4922.

Recent Customer Testimonials!

Finding a local plumber and HVAC company is as easy as doing a quick Google search. But finding one that is reliable, knowledgable, and takes great pride in customer service can be a bit more difficult. That is until you work with Patterson Plumbing & Heating!

Just take a look at what some of our customers have said recently about our work:

The scheduler called early to see if the tech could come immediately and since I was available any wait time was nearly zero. The tech quickly checked everything and found the issue; then just fixed my immediate problem. The tech then recommended a solution that would permanently solve the problem which I accepted. I found the overall experience to be quite refreshing. I am very happy with Patterson’s service. – Bob

 

Tony H did a major job for us. We always knew what things would cost and when they would be completed. The service was always friendly and professional. – Keith

 

Thank you Patterson Plumbing for such great service! That is why I am a Gold Customer! Even if you are a little more than your competitor, (I wouldn’t knowI don’t check with them but your service people are competent, clean and courteous! I know I can always depend on you! Thank you again! – Julia

 

John V. did a great job diagnosing and fixing all of our plumbing problems. He is very professional and works very neat while fixing the plumbing. When I use Patterson in the future I will request John to do the work. – Sally

 

Had gas leak over Memorial Day holiday. Didn’t think I’d even get an answer at PP&H but did. Lady answering phone very nice & sounded sincerely sorry about my problem. Office called me prior to coming out & Greg C. arrived right on time. PP&H gave me a courtesy call each & every time prior to coming out which I appreciated. Greg C. was the technician, arrived when he said he would, checked everything out, told me what he would do & did EXCELLENT WORK. He told me when he would have job done, called City Inspector ahead of time so there would be no delay in getting my gas turned back on. Another employee, Neil, was out the second day and he too, had the same EXCELLENT work ethic as Greg C. Greg never stopped working, showed pride in his work & told me he liked doing gas work…it was very obvious!! He knew I was uneasy with natural gas & was very reassuring, telling me the job would be done right & I could call back for any concerns at any time. My house is old & work done when originally built was unsafe. Greg would tell me what he was going to do before and showed me the pipe he removed which was horrible. Greg C. was friendly, knowledgeable about the gas work he was doing and his work was excellent! I liked that PP&H employees wear uniforms, are drug tested & KNOW what they’re doing. Greg C. is such an asset to PP&H & I’d like Mr. Joe McGee & Rick Patterson to know how fortunate they are to have such an employee. You can’t put a price on “peace of mind” & I will most certainly recommend PP&H & especially Greg Copas to others any chance I get. – Loraine

 

Tim M with Patterson Plumbing gave excellent service. Was efficient, courteous and prompt. Will certainly call on him again when needed. – Sylvia

 

Thank you again for all the kind words – we’re happy to be of help to our community for all these years. For over 25 years, Patterson Plumbing has been Pueblo, Colorado’s go to company for plumbing, heating, cooling, water treatment, and remodeling needs. If you need us, we’ll be there – FAST. Schedule an appointment online or give us a call: 719.544.4922.

Customer Testimonial Spotlight

Family of four at home with toys

Summer vacation brings a full house and hotter temps, making it vital to be sure your home is prepared. With Memorial Day Weekend upon us, use this unofficial start to summer as a reminder to make sure your plumbing and air conditioning has received their seasonal service from us. Just take a look at what some of our customers have said recently about our work:

“I called this company as I had a major plumbing problem that needed repaired in the downstairs bath. They were able to do it the next day and sent Greg C. out. He was the most courteous, qualified person I have ever dealt with. He went right to work on this big job and got it all done on the same day. He cleaned up every bit of debris caused by this repair and left the area as good as new. He did not track mud or snow in and wore covers over his shoes. He explained why he was doing everything he did and was very open to any questions I had. I will always use this company and hopefully I can get Greg every time. I would trust any job to this company and to Greg.” – Linda R.

“Very professional and thorough. EXCELLENT Pueblo company- they called when they could come earlier than the scheduled appointment time, Thank You. Very prompt on meeting their scheduled appointment. Tony quickly determined the problem, and quickly resolved the problem. After repair was finished, Tony provided feedback to me on how he fixed the problem. As an engineer, I really appreciated his thoroughness and dedicated to providing quality work. A job WELL DONE, Tony. I highly recommend Patterson Plumbing for their work ethic and value they place in customer service!” – Terri K.

“Tim, my service tech, instilled confidence from the moment we met. His appearance was neat and his uniform clean. He explained the job and what the charges would be. His work was done in a timely fashion and completed to my satisfaction.  I would recommend Patterson to all who asked.” – Steven M.

For over 25 years, Patterson Plumbing has been Pueblo, Colorado’s go to company for plumbing, heating, cooling, water treatment, and remodeling needs. We’re looking forward to hearing from you!

What Our Customers Are Saying About Our Service!

Here at Patterson Plumbing & Heating, we offer complete plumbing, water heater, drain and sewer services for Pueblo, Colorado area home owners. Our expert plumbers and drain techs are dedicated to technical and service excellence, and take servicing your home seriously.

We want to thank all of our customers who have provided feedback on the jobs we’ve done. Check out what they’ve been saying about our service!

“I called this company as I had a major plumbing problem that needed repaired in the downstairs bath.  They were able to do it the next day and sent Greg C. out.  He was the most courteous, qualified person I have ever dealt with.  He went right to work on this big job and got it all done on the same day.  He cleaned up every bit of debris caused by this repair and left the area as good as new.  He did not track mud or snow in and wore covers over his shoes.  He explained why he was doing everything he did and was very open to any questions I had.  I will always use this company and hopefully I can get Greg every time.   I would trust any job to this company and to Greg.” – Linda Rossen

 

“Tim, my service tech, instilled confidence from the moment we met. His appearance was neat and his uniform clean. He explained the job and what the charges would be. His work was done in a timely fashion and completed to my satisfaction. I would recommend Patterson to all who asked.” – Steven Mason

 

“Tony and John provided service in response to my call about backing up sewer. My home is a lovely historic home built in 1924. Upon first arrival they could not locate clean out pipes. One was located in the floor of the detatched garage. They located an accessible one in the basement bathroom behind a concealed panel. They cleaned my sewer pipe, took camera footage of its condition and got everything working for me. They were so dedicated, professional, efficient, knowledgeable and considerate of me and my convenience. Bless their little hearts! They got everything working and recommended maintenance care I do myself. I really appreciate this kind of caring service.” – Deborah Nelson

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