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Customer Review Spotlight

reviews word on a speech bubbleWith the New Year quickly approaching, what better time than now to resolve to take better care of your home. And where your plumbing, heating, and cooling are concerned – that’s our area of expertise. Just take a look at what some of our customers have said recently about our work:

This letter is on behalf of three very special people, who recently had an extensive amount of work at their home. The sewer line and piping under the house were in need of replacement . The work your employees provided and the compassion and commitment to do the job and to get it done no matter how long it took, went above and beyond! Your employees were courteous and respectful to their needs and even their pets were accommodated. This time of year is often so fast paced that we forget the true meaning of Christmas. Because of your work and dedication you have allowed these three very special people to remain in their home another Christmas season, the best gift of all! Thank you again! – Gerald V.

 

I am a long time customer of Patterson’s. They have done both heating and plumbing work for me. Their service people are eager and willing to satisfy the customer. I have an older home and often this presents uncommon problems. I feel they have gone that extra mile to meet my particular needs. Based upon the many years of quality service they have given me, I trust them completely. – Alfred V.

 

I had occasion to contact Patterson Plumbing and Heating for a problem on 10-28-15. I had the most positive experience I have ever had with any business contact. Everyone I talked to from the Customer Service Reps to the Field Technician were friendly and seemed genuinely concerned with my issue. I would not have a problem using or referring this folks to anyone. – Greg M.

 

At 4:00 pm I discovered my furnace was not working. I called Patterson’s and with-in 15 minutes I had a tech out here to look at it and give me a quote. The quote was reasonably priced and I authorized the work to be done. At the end of the job we turned the furnace back on and an “act of god” accident occurred. The technician did not do this purposefully in any shape way or form, it was just something that happened and an electrical surge was sent thru the system incurring a bit more damage. The tech and Patterson’s went way above and beyond to fix the problem, order new parts and installed them with no extra charge to me. I was right there with the tech when this happened and I know it was not his fault yet he made it right, replaced the burnt out parts and went way above to get my furnace in tip top working order again. My experience with Patterson’s was wonderful and I would highly recommend everyone to use their services when in need. I can’t say enough good things about the service the provided me with and wanted to make sure others knew what a wonderful experience I had with them and I will call them again in the future and know that I am getting good quality service with knowledge techs and parts. Thank you Patterson’s for such a wonderful experience!! – Richard B.

Thank you again for all the kind words – we’re happy to be of help to our community for all these years. For over 25 years, Patterson Plumbing has been Pueblo, Colorado’s go to company for plumbing, heating, cooling, water treatment, and remodeling needs. If you need us, we’ll be there – FAST. Schedule an appointment online or give us a call: 719.544.4922.

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